There are nearly 11,000 tire-related crashes yearly in the U.S, according to the National Highway Traffic Safety Administration (NHTSA). This is why it’s a good idea to stay informed about the latest consumer reports and complaints about your tires, as well as any recalls that might have been issued for your brand and line of tires.
According to the Continental Tire website, as of June 2014, there currently are no tires under recall. If consumers wish to know if they have a previously recalled Continental defective tire, Continental urges them to call its office at 1-800-847-3349, Monday through Friday, from 8:30 a.m. to 5:30 p.m.
Getting Recall Alerts for Continental Defects
When a tire manufacturer becomes aware that one of its products is defective and poses a safety risk, the company is required to notify owners of the recall and to provide a viable remedy. If your tire is ever recalled, the company should contact you via mail about your Continental tire. If your tires haven’t been registered, you might not get the notification about a Continental defect.
The government organization that tire manufacturers are required to provide defective and recall information to is the NHTSA. The NHTSA keeps a searchable database where consumers can look up recalls and complaints for their brand and line of tires.
You can stay up to date on new recalls because of a Continental defect by either:
- opting in to NHTSA’s email alerts (you can select to receive tire recall news and/or recalls for your vehicle); or
- downloading the NHTSA safercar.gov app from the Google Playstore or the App Store.
Helpful Resources for Vehicle Owners with a Continental Defect
Another helpful and free resource available is the NHTSA Motor Vehicle Defects and Safety Recalls: What Every Vehicle Owner Should Know brochure. You can download it from their website by clicking Vehicle Owners > Resources.
In the brochure, the NHTSA answers some very important questions vehicle owners ask about recalls, such as:
- When is a recall necessary?
- How can I report a safety problem to NHTSA?
- What happens when NHTSA determines a safety defect exists?
- How will I be notified if a recall is ordered or initiated?
- How are problems with recalled vehicles or equipment remedied?
- If I pay for needed repairs before a recall is ordered, am I entitled to reimbursement?
- What if I’m denied the right to have a recalled vehicle remedied at no charge?
Important Rules about Tire Recalls
It’s important to note that tire manufacturers are only required to replace or fix tire defects if the tires are less than five years old. One must be diligent about monitoring signs of wear on tires and taking note if it seems to occur too rapidly. So if you have defective Continental tires, in order to have the issue remedied free of charge, you are required by law to bring the Continental defects to the manufacturer for replacement/repair within 60 days after you received the recall notification letter in the mail.
If, by chance, the Continental dealer to whom you take your car is out of stock of your replacement, the NHTSA recommends that you obtain a letter from the dealer with written acknowledgment and keep the letter handy until the dealer informs you that the replacement tires have arrived.
If you or your family has suffered harm because of a faulty tire, you’ll want to contact a Florida defective tire attorney at Chalik & Chalik to discuss legal remedies. Call us today toll-free at 855-971-1662. You pay nothing until we win.